Respectful On-Premise Conduct
All guests are expected to conduct themselves in a respectful manner while on the premises. This includes being courteous to staff and fellow guests. Disruptive behavior, including excessive noise or inappropriate language, will not be tolerated and may result in removal from the property. We encourage everyone to maintain a friendly atmosphere for all visitors.
Age Requirements for Gaming Areas
Access to gaming areas is restricted to individuals aged 21 and older. Valid identification must be presented upon request to verify age. Guests who do not meet the age requirement will be denied entry to these areas. It is your responsibility to ensure that you comply with this policy to avoid any inconvenience.
Safety Rules
Your safety is our priority. Please familiarize yourself with the emergency exits and procedures upon arrival. In case of an emergency, follow the instructions of our staff promptly. Additionally, we ask that you report any suspicious activity or safety concerns to our security team immediately. Your cooperation helps us maintain a secure environment for everyone.
Property Guidelines
When making reservations, please ensure that all details are accurate. This includes the number of guests, dates of stay, and any special requests. Changes to reservations should be communicated as soon as possible. Additionally, we ask that you respect the privacy and comfort of other guests by keeping noise levels to a minimum and adhering to designated quiet hours.
Fair Play Expectations in Gaming Areas
All guests are expected to engage in fair play while in gaming areas. Cheating, collusion, or any form of dishonest behavior will result in immediate expulsion from the gaming area and potential suspension of your account. We take these matters seriously and expect all guests to uphold the integrity of the gaming experience.
Misuse Consequences
Failure to adhere to these guidelines may result in access limitations to certain areas of the property or suspension of your account. We reserve the right to take appropriate action against any guest who violates our policies. It is important to understand that these measures are in place to ensure a safe and enjoyable experience for all.
Contact Information
If you have any questions or concerns regarding these guidelines, please do not hesitate to reach out to us. You can send your inquiries to [email protected]. We appreciate your cooperation and look forward to welcoming you to our venue.